Royal Oak Spa

Privacy Policy & Terms

Please read our Privacy Policy and Terms & Conditions before booking any spa or wellness services at Royal Oak Spa, Hinjewadi Pune.

Privacy Policy

Information We Collect

We may collect your name, phone number, email address, appointment details, and any information you voluntarily provide while booking our spa services.

How We Use Your Information

Your information is used only for appointment scheduling, customer support, booking confirmations, promotional offers, and improving our spa services.

Data Protection

We maintain reasonable security measures to protect your personal information from unauthorized access or disclosure.

Third-Party Services

We do not sell or rent your personal information. Trusted third-party providers may process booking or communication services on our behalf.

Contact

If you have any questions regarding this Privacy Policy, please contact Royal Oak Spa directly.

Terms & Conditions

Appointments

We recommend booking appointments in advance to ensure your preferred date and therapist are available.

Arrival Time

Please arrive at least 10–15 minutes before your scheduled appointment to complete the check-in process.

Cancellation Policy

Appointments cancelled less than 2 hours before the scheduled time may not be eligible for rescheduling.

Health Information

Guests should inform therapists about any medical conditions, allergies, pregnancy, or injuries before the treatment.

Personal Belongings

Royal Oak Spa is not responsible for lost or unattended personal belongings.

Right to Refuse Service

Management reserves the right to refuse service to anyone displaying inappropriate behavior or violating spa policies.